Contact Us

Customer Service:

You can reach Customer Service by calling 916-875-5555, clicking the link to complete a Customer Service Online Form, or by clicking the link to send an email to Customer Service Email.  They can help you with billing questions, billing address changes, billing history, can delivery, replacement, repair, exchange, additional pick-up on non-regular day service, overflow on regular day service, missed service, etc.  To schedule an appointment for Bulky Waste Pickup, complete the online form (one annual pickup is free, additional scheduled pickups are charged)

​County of Sacramento Consolidated Utilities Billing Service (CUBS)
9700 Goethe Road, Suite C
Sacramento, CA 95827
phone: 916-875-5555
TDD: 916-875-7105
Toll-free: 800-932-8990
Hours:  Monday - Friday, 8:00 am to 4:30 pm

County of Sacramento Department of Waste Management & Recycling
9850 Goethe Road
Sacramento, CA 95827
(916) 875-6789 

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